Council Support
DOOR-007

Network Data Incomplete

What happened

The network data hasn't finished syncing to your device. This usually happens when joining a newly created network.

Common causes

How to fix

  1. Wait 30 seconds and try again
  2. Ensure you have a stable internet connection
  3. If you just received the invitation, give it a moment for the network to fully initialize

Auto-retry enabled

This error triggers automatic retry with exponential backoff (1s, 2s, 4s delays). The sync usually completes within a few seconds.

Still need help?

Contact support and reference this error code:

DOOR-007

Contact Support