Council Support
MSG-001

Message Send Failed

What happened

The message couldn't be delivered to the server. Tap to retry.

Common causes

How to fix

  1. The app will automatically retry
  2. Check your internet connection
  3. Tap the message to retry manually
  4. If persistent, try closing and reopening the app

Auto-retry enabled

Failed messages are automatically retried. You can also tap on a failed message to retry manually.

Still need help?

Contact support and reference this error code:

MSG-001

Contact Support