Council Support
MSG-002

Message Decryption Failed

What happened

This message couldn't be decrypted. The sender may need to resend it.

Common causes

How to fix

  1. Ask the sender to resend the message
  2. If this happens frequently, try leaving and rejoining the network
  3. Contact support if the problem persists

Your other messages are safe

This error only affects the specific message that couldn't be decrypted. Your other messages remain secure and accessible.

Still need help?

Contact support and reference this error code:

MSG-002

Contact Support