Council Support
MSG-003

Attachment Too Large

What happened

The file you're trying to send exceeds the size limit. Maximum size is 100 MB.

Size limits

How to fix

  1. Compress the file before sending
  2. For videos, the app will automatically compress to fit the limit
  3. Split large files into smaller parts
  4. Use a file sharing service for very large files

Auto-compression for videos

Council automatically compresses videos to fit within the size limit while maintaining quality. If compression fails, the video may be too long.

Still need help?

Contact support and reference this error code:

MSG-003

Contact Support