Council Support

Feature Guides

Learn how to use Council's features effectively and keep your communications secure.

What is the Doorstep?

Learn about Council's secure entry point for encrypted networks.

"I Don't Have This Key"

How to securely request an encryption key from the network owner.

Encryption Key Best Practices

Tips for creating, storing, and sharing encryption keys safely.

Auto-Retry for Soft Errors

How Council automatically handles temporary network issues.

Error Severity Levels

Understanding soft errors vs. hard errors and how to respond.

Need more help?

Can't find what you're looking for? Contact our support team.

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